What Woodland Hills Homeowners Say About Mercer Roofing Co Woodland Hills
Reviews matter because a roof is a five-figure decision you can’t see working once it’s done. Homeowners in Woodland Hills want to know if the crew showed up on time, if the written price held, and if the repair actually stopped the leak. We earn every review the same way: a written price before any work starts, background-checked technicians who badge in at your door, and a 365-Day Done Right Promise if something isn’t right.
Recent Reviews
“We had water staining across the ceiling in our living room after the February rains. Mercer’s tech traced it to rusted flashing along the chimney, not the shingles themselves. He showed me photos from the roof before touching anything, then fixed the flashing and the underlayment beneath it the same afternoon. Six months later, no stain, no leak, no surprises on the invoice.”
Robert M., Woodland Hills
“Three other companies told me I needed a full replacement on a 9-year-old roof. Mercer sent a technician who found the actual problem: a section of decking near the ridge vent had water damage from a cracked vent boot. They replaced the decking and the boot, re-seated the shingles, and charged me what the written quote said. That was a year ago. The repair has held through every heat wave since.”
Dina N., Walnut Acres
“The badge at the door thing is real, and I appreciated it. My wife was home alone when the estimator arrived, and we already knew his name and had his photo from the text they sent before the visit. He wore a clean Mercer uniform and explained the GAF shingle options without any pressure. We went with the full replacement. The crew protected our landscaping and ran a magnet roller over the yard twice.”
Cole W., Woodland Hills
“I manage a rental property off Ventura Boulevard and have used three different roofing companies in the past decade. Mercer is the only one where the tenant didn’t call me to complain about debris in the driveway or workers showing up unannounced. The repair was a flat section leaking over the tenant’s kitchen. Mercer’s written guarantee and fixed pricing made the whole thing simple. I didn’t have to negotiate anything.”
Robert M., South of the Boulevard
“When a branch came through the roof during that windstorm in January, I called at 7 p.m. on a Saturday. A real person answered, and we had a written estimate for the tarp and the repair by Sunday morning. The technician who came out was background-checked and had his ID clipped to his belt. He walked me through what needed to happen and what it would cost before anything started. The final invoice matched the written price to the dollar.”
Steven W., Woodland Hills
“The underlayment on our 1950s ranch house was original and failing in patches. We chose Owens Corning shingles through Mercer based on their recommendation for our roof pitch. The owner, Grant, came out personally to walk the property before we signed anything. His crew tore everything down to the decking, replaced what needed replacing, and installed the new system in four days. We’ve had zero leaks through two winters.”
Dina N., Woodland Hills
Why Customers Trust Us
Every review above points to the same few things, and we’re careful to keep it that way. The written price is the anchor. You know what the work costs before a shingle gets lifted, and the invoice doesn’t drift from that number. The badge-at-the-door is the safety promise. Every Mercer technician is background-checked, identity-verified, and arrives in a clean, marked uniform with a photo ID. That’s the Threshold Standard, and it applies on every single visit, no exceptions. The 365-Day Done Right Promise is the guarantee. If the repair isn’t right within a year, we make it right. Every repair carries a written guarantee, and we include a free second visit if a repair fails. That’s not marketing language. That’s what we write down and hand to you.
If you’re weighing a roof repair or replacement in Woodland Hills, call (341) 217-2677 and talk to a live person, any hour. You’ll get a straight answer on whether your roof needs attention, and a written price before any work starts.
Written by Grant Whitlock, Owner at Mercer Roofing Co Woodland Hills, serving Woodland Hills and surrounding Los Angeles neighborhoods since 2000.